Protecting Your Data Desi 52's Commitment

1. Introduction

Desi 52 (hereinafter referred to as "we", "us", or "the platform") operates a trusted online betting and gaming service for users in Bangladesh. This Privacy Policy ("Privacy Policy") applies to our website and mobile application, and explains what data we collect, how we use it, and how we keep it secure.

By creating an account or using the services at Desi 52, you agree to this Privacy Policywill be considered as your consent. If you disagree with any part of this policy, please refrain from using our services.

2. Information We Collect

Desi 52 collects two types of information from you — data you provide directly, and data collected automatically. Full details are below.

2.1 Directly Collected Data

When you register or use our services on Desi 52, we collect the following information:

• Identity Information: Full name, date of birth, national ID number (for KYC verification).
• Contact Details: Email address, mobile number, current address.
• Financial information: bKash/Nagad/Rocket number, bank account details (for deposits and withdrawals only).
• KYC Documents: A photo of your National ID, passport, or driving licence.
• Communication Records: Your conversations with our support team.

2.2 Automatically Collected Information

The following information is collected automatically while you use desi 52:

Data type	Purpose	Retention period
IP address	Security & fraud prevention	90 days
Device information (OS, browser)	Ensuring Compatibility	For as long as your account remains active
Login timestamps and activity logs	Security Monitoring	1 Year
Betting History	Account Management & Reporting	5 years
Cookies & tracking data	Improving User Experience	Up to 30 days

3. How We Use Your Information

Desi 52 uses your data only for the specific purposes listed below. We never use your information for unnecessary or unrelated activities.

• Account management: Ensuring secure registration, login, and account protection.
• Payment Processing: Processing deposits and withdrawals securely.
• KYC Verification: Meeting legal obligations and preventing fraud.
• Customer Support: Resolving your questions and issues.
• Promotional communications: Sending bonuses, offers, and important updates (you can opt out at any time).
• Responsible Gaming: Identifying unusual betting behavior and providing support.
• Legal Compliance: Meeting regulatory requirements.
• Service improvement: Improving platform quality and usability.

4. Data Sharing & Disclosure

Desi 52 never sells your personal data. However, information may be shared with specific parties in the limited circumstances outlined below.

4.1 Authorized Third Parties

• Payment Processors: bKash, Nagad, Rocket, and banking partners — to process transactions.
• KYC Service Provider: To complete the identity verification process.
• IT Infrastructure Providers: For server and security services, under strict confidentiality agreements.

4.2 Legal Obligations

Under the following circumstances, Desi 52 may be required to disclose information due to legal obligations:

• By court order or government directive.
• To comply with Anti-Money Laundering (AML) regulations.
• To assist with fraud or criminal investigations.

5. Cookie Policy

Desi 52 uses cookies to enhance your browsing experience. Cookies are small data files stored on your device.

Types of cookies we use

• Essential Cookies: For login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your preferences and language settings.
• Analytics cookies: To understand how the platform is used — you can turn this off.
• Marketing Cookies: To show you relevant offers — you can turn this off at any time.

You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

6. Data Security Measures

Desi 52 uses industry-leading technology to keep your data secure. Our security infrastructure is regularly updated and audited.

Technical safeguards

• 256-bit SSL/TLS Encryption — across all data transmissions.
• Database encryption — for data at rest.
• Two-factor authentication (2FA) — for account security.
• Firewall and intrusion detection systems.
• Regular security audits and penetration testing.

Institutional Protection

• Only authorized personnel have access to your data.
• All staff receive privacy and data protection training.
• In the event of a data breach, all affected parties will be notified within 72 hours.

7. Your Rights

Every desi 52 user has the following rights regarding their personal data. To exercise any of these rights, please contact our support team.

• Right to Access: You can find out what information we hold about you.
• Right to rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You can request deletion of your data under certain circumstances (except where retention is required by law).
• Right to Restrict Processing: You can request that we stop using your data for specific purposes.
• Data Portability: You can request a copy of your data at any time.
• Right to Withdraw Consent: You can opt out of marketing communications at any time.

Any request is typically 30 business days' to process. For complex or multiple requests, this may take longer, but we will notify you in advance.

8. Minors' Privacy

Desi 52 is strictly for users aged 18 and above. We never knowingly collect data from minors. Age verification is mandatory during registration.

If we become aware that a minor's data has been collected inadvertently, we will immediately close the account and delete all associated information.

9. About Third-Party Links

The desi 52 platform may occasionally contain links to third-party websites or services — such as payment gateway pages or game provider sites. These third parties have their own privacy policies, and desi 52 is not responsible for them.

We recommend reading the privacy policy of any third-party site before visiting it.

10. Changes to Privacy Policy

Desi 52 may update this Privacy Policy reserves the right to update. In the event of changes:

• The "Last Updated" date on this page will be revised accordingly.
• For significant changes, a notification will be sent to your registered email address.
• Continued use of Desi 52 after any changes have been made will be considered acceptance of the updated policy.

We therefore recommend checking this page regularly so you are always up to date with the latest information.

11. Contact Us

This Privacy Policy If you have any questions or concerns regarding this, please contact our privacy team. We provide support in Bengali.

• Email: support@desi52.ws
• Live Chat: Chat with us directly on the platform
• Time: 24/7, seven days a week